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Telephone sales are different from face to face sales because of telephone sales. The customer does not meet with the seller face to face. And see the actual product presented. In addition, most of the customers have to pay for the product before receiving the product. Customers will therefore be careful in deciding to order products. Meanwhile, telesales must try to close the deal early. Whether the customer is a contact or a contact person to the customer. Successful telephones need to be prepared to serve their customers at all times.

There are several characteristics of a good and successful salesperson, including:

• Understand customer needs Successful telephone sales The salesperson must understand the needs of the customer. Know what customers like or dislike And should also know the mood of the customer
• Knowledgeable in the product And is always in pursuit of knowledge A good salesperson must be well versed in the product they offer and should also be familiar with their competitors. In order to be able to provide useful information to customers. Customers are more likely to chat with salespeople who are informative and able to advise them in many ways.
• Be determined And always encouraging himself It is very possible Customers often refuse conversations with salespeople (Telesales) without listening to any information. A good salesperson must have a strong commitment. And always encouraging himself If the salesperson increases the effort at work It will increase the chances of contacting and being able to close the deal.
• Able to control their emotions well Most of the customers are more inquisitive and bargain, sometimes they have opinions about the products the seller is offering. A good salesperson shouldn't argue with customers. But need to understand the needs of the customer Increase confidence in products for customers. And presenting the benefits that customers will receive To help customers decide to order products
• Can solve immediate problems well On each sale Often encounter unexpected issues or unanswered problems, such as negotiations from customers, arguments, etc. Solving a salesperson's immediate problem is another feature that a good salesperson should have.

In addition to that, a good salesperson must be a good listener. Have a good speech (Speak naturally) Honor the customer. Have the intention of working Flexible Professional And has the ethics of sales people

Telekub
TELEKUB is a service provider of Outbound Tele Sale and Tele Marketing to contact the target audience according to the needs of both existing customers in the form of customer care management (CRM), including news, promotions, events. of the company To maintain good business relationship and to increase sales that will occur.