ByTelekub - 12/05/2021
1. Have a quality customer database Of course, as an offering call is a closed telephone sales pitch, so there must be an important technique to achieve sales easier. Therefore, if you have a customer database stored in your system with labels that clearly state your customer status, such as interested customers but have not made a purchase yet Group of customers who have already bought the product There may be another sales call later. Or groups of customers who may be interested in other products in our business or services And most importantly, if your business or service has a Lead a list of quality customers. It means more opportunities for closing phone sales. Therefore, if there is a CRM system that stores a database and indicates the status of the customer. It is better to randomly find a list of clients or call someone who is not yet interested in it. Think about it if you are a customer and have opened an account with a bank. Based on the information the bank has stored in the lead, the listing may be analyzed and lead to calls to offer new products or services that are more relevant to their needs. 2. Add Energy to yourself Telesales, though, do not have to meet clients and face each other. But phone offering can quickly deplete the energy of sales in the event of massive customer rejection. Therefore, with every offering call, we have to create a bright and sincere that can be realized through tone. Speak to build credibility by making it a step forward if you have good energy, pleasant voice, and good energy. Show complete confidence and understanding of their own products or services Just as this helps create a first impression, the end of the line will open your mind and feel the energy of selling as a good seller. Building confidence in talking to customers over the phone can be easily started as you have a clear understanding of the products and services offered for sale. Look at the strengths The blind spot that customers may have questions about That's it, everything goes smoothly. 3. Understand how a product or service can help solve a problem. It's important that your prospective customers or people decide whether to buy the product or not. Is to catch the way that What do consumers want that product or service to do? By trying to get into the issue as quickly as possible after introducing a little Talk about the benefits that customers will get if they have this product or service. Compare how having and without the difference. And if a customer has inquiries to competitors Sales must try to think of answers quickly and intelligently, for example, if a customer has a price estimation. We should respond with value for the long term, etc. Therefore, a CRM system is very important and necessary to provide you with data for preparing homework or questions-answers before sales calls. To help reduce the risk of being rejected and unable to close the deal. More importantly, do not forget that Proposing the problem at the right point is the homework done by the sales team. Whether to call to offer for sale to any customer Do not forget to pay attention to what customers ask. Listen to it like it's our own story too. 4. Motivate decisions with a time limit or limitations. While selling and proposing how your product solves a problem for your customers and they tend to be quite interested. Often there is a delay or it takes time to decide whether to buy a product or use that service or not. (But if the customer really wants time to consider it may have to give time In the case of products of relatively large value) increase customer offers with a limited amount. Or the promotion period until the end of this month only You should be careful in speaking honestly and honestly. It should not hide information or misrepresent the facts just to cover it up. 5. Always have a backup plan. Sales with professional sales techniques always have a backup plan in case Telesales has already offered up for sale in the first step. Customers still not interested Let's start with Plan 2 or Plan 3, so if your team is talking and collecting data in a sales-assisted CRM system to look for trends. Customers interested in this type of product or service are likely to reject Product A because of what? Will Product B or C be the next option? Because of course, the same product is not every customer's needs. And there are other factors that are also different, such as age, background, place of residence, income or occupation.Having customer information is very much like a sales slip and finding the potential to close a phone sale. up Imagine if you have a Lead listing that is of poor quality. Only name and phone number Indeed, you cannot prepare yourself to offer sales that match your customers' needs, but keeping data aside will help your sales team be fully armed with CRM systems to keep data in the long run Can work together in a team Or even if Telesales resigns, your company can continue to work with new hires. Was offered for sale immediately 6. Continuous follow-up calls The most likely case That is, after the phone is offered for sale And the customers still do not agree immediately from the first time Even if the product or service has a high value and requires a period of time Sales are often rejected as "inconvenient at the moment." "So, what time is it convenient to contact the new period? And the sales themselves did not accidentally let go of the case Sometimes, a few more (but not too frequent) calls with helpful advice can ultimately help customers make purchasing decisions. It can be said that it is a collaboration between a customer tracking system and a thoughtful follow-up call technique. To help close the phone sales have a greater chance of success.
1. Have a quality customer database Of course, as an offering call is a closed telephone sales pitch, so there must be an important technique to achieve sales easier. Therefore, if you have a customer database stored in your system with labels that clearly state your customer status, such as interested customers but have not made a purchase yet Group of customers who have already bought the product There may be another sales call later. Or groups of customers who may be interested in other products in our business or services And most importantly, if your business or service has a Lead a list of quality customers. It means more opportunities for closing phone sales. Therefore, if there is a CRM system that stores a database and indicates the status of the customer. It is better to randomly find a list of clients or call someone who is not yet interested in it. Think about it if you are a customer and have opened an account with a bank. Based on the information the bank has stored in the lead, the listing may be analyzed and lead to calls to offer new products or services that are more relevant to their needs.
2. Add Energy to yourself Telesales, though, do not have to meet clients and face each other. But phone offering can quickly deplete the energy of sales in the event of massive customer rejection. Therefore, with every offering call, we have to create a bright and sincere that can be realized through tone. Speak to build credibility by making it a step forward if you have good energy, pleasant voice, and good energy. Show complete confidence and understanding of their own products or services Just as this helps create a first impression, the end of the line will open your mind and feel the energy of selling as a good seller. Building confidence in talking to customers over the phone can be easily started as you have a clear understanding of the products and services offered for sale. Look at the strengths The blind spot that customers may have questions about That's it, everything goes smoothly.
3. Understand how a product or service can help solve a problem. It's important that your prospective customers or people decide whether to buy the product or not. Is to catch the way that What do consumers want that product or service to do? By trying to get into the issue as quickly as possible after introducing a little Talk about the benefits that customers will get if they have this product or service. Compare how having and without the difference. And if a customer has inquiries to competitors Sales must try to think of answers quickly and intelligently, for example, if a customer has a price estimation. We should respond with value for the long term, etc. Therefore, a CRM system is very important and necessary to provide you with data for preparing homework or questions-answers before sales calls. To help reduce the risk of being rejected and unable to close the deal. More importantly, do not forget that Proposing the problem at the right point is the homework done by the sales team. Whether to call to offer for sale to any customer Do not forget to pay attention to what customers ask. Listen to it like it's our own story too.
4. Motivate decisions with a time limit or limitations. While selling and proposing how your product solves a problem for your customers and they tend to be quite interested. Often there is a delay or it takes time to decide whether to buy a product or use that service or not. (But if the customer really wants time to consider it may have to give time In the case of products of relatively large value) increase customer offers with a limited amount. Or the promotion period until the end of this month only You should be careful in speaking honestly and honestly. It should not hide information or misrepresent the facts just to cover it up.
5. Always have a backup plan. Sales with professional sales techniques always have a backup plan in case Telesales has already offered up for sale in the first step. Customers still not interested Let's start with Plan 2 or Plan 3, so if your team is talking and collecting data in a sales-assisted CRM system to look for trends. Customers interested in this type of product or service are likely to reject Product A because of what? Will Product B or C be the next option? Because of course, the same product is not every customer's needs. And there are other factors that are also different, such as age, background, place of residence, income or occupation.Having customer information is very much like a sales slip and finding the potential to close a phone sale. up
Imagine if you have a Lead listing that is of poor quality. Only name and phone number Indeed, you cannot prepare yourself to offer sales that match your customers' needs, but keeping data aside will help your sales team be fully armed with CRM systems to keep data in the long run Can work together in a team Or even if Telesales resigns, your company can continue to work with new hires. Was offered for sale immediately
6. Continuous follow-up calls The most likely case That is, after the phone is offered for sale And the customers still do not agree immediately from the first time Even if the product or service has a high value and requires a period of time Sales are often rejected as "inconvenient at the moment." "So, what time is it convenient to contact the new period? And the sales themselves did not accidentally let go of the case Sometimes, a few more (but not too frequent) calls with helpful advice can ultimately help customers make purchasing decisions. It can be said that it is a collaboration between a customer tracking system and a thoughtful follow-up call technique. To help close the phone sales have a greater chance of success.
TelekubTELEKUB is a service provider of Outbound Tele Sale and Tele Marketing to contact the target audience according to the needs of both existing customers in the form of customer care management (CRM), including news, promotions, events. of the company To maintain good business relationship and to increase sales that will occur.
Telekub
TELEKUB is a service provider of Outbound Tele Sale and Tele Marketing to contact the target audience according to the needs of both existing customers in the form of customer care management (CRM), including news, promotions, events. of the company To maintain good business relationship and to increase sales that will occur.